Remanufactured Sony SPP-S2720 2.4 GHz Expandable Cordless Phone Review

Average Reviews:

(More customer reviews)Got these phones because we have a bad hard wired phone line upstairs in our house. Seemed like a good idea to have all the phones working together on one line. The intercom system seemed like a really neat feature...any phone can call any other phone.
Now for the Good and Bad list. We'll start with the Good...a shorter list.
Good:
-Phones can call each other.
-You can send address list or individual number from phone to phone.
-Jogdial for entering numbers is wonderfully intuitive. Makes the job easy.
-Lighted LCD and numbers...easy nighttime access.
-Privacy is ensured because second handsets can't pick up when handset is in use.
Bad:
-You can't use two handsets at once...only transfer calls between handsets.
-Couldn't figure out how to get it to automatically dial a 1 before other area codes which required adding 1 to all numbers in address book. Strangely this worked originally but then stopped working. Sony technical support couldn't figure it out.
-Passing off calls to other phones can be frustrating. You either put your handset on hold and holler to the other person to pick up or you press intercom and call another handset and when they pick up they get the call. This leads to many hangups. Son "Phone for you." Me, "Got it...as I press talk" Son hangs up. Phone, "Can't connect."
-THE ABSOLUTE DEAL BREAKER- Phone loses its brain. I hit a combination of keys through the course of dialing a number and the phone said it couldn't connect. Turning it off and on yielded the same message. Only way to restore it is to "reset" which requires removing battery and putting battery back in with phone near base station. In one 15 minute period we had 3 of our 4 phones go down. Sony's technical support told me "These are computers and sometimes you need to reset computers." Jeesh, I love the features but need a phone that will work and not lock up randomly. These puppies are going back to the store until Sony can figure out how to do it right.
...and the Final Killer.We also have a wireless router supplying the internet to all our PCs.We use the 802.11b system...the system pretty much everyone uses.The Sony phones interfere with the wireless.We couldn't surf the web and talk on the phone at the same time.I have two other 2.4Ghz phones and a 900Mhz phone and none of them interfere.This is a very serious limitation.802.11b is the industry standard and hugely popular.I can't believe Sony released a phone that interferes with it.

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Product Description:
With the power of Sony's 2.4 GHz digital spread spectrum technology you'll hear every caller clearly. This phone has multi-handset capability, which means you can place up to three additional handsets (model SPP-H273 only) in other rooms that operate off of this base. The center Jog Dial control provides easy access, one-finger operation to directory dialing numbers and caller ID information stored in memory. (Caller ID requires subscription to phone company service.)

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